Help shape how Solace communicates with patients and advocates at every step of their journey.
About Solace
Solace is a healthcare advocacy marketplace that connects people with expert health advocates who help them understand and take control of their care.
The U.S. healthcare system is overwhelming for most adults. Solace cuts through the complexity by pairing patients with experienced advocates and giving them the tools to make better decisions and achieve better health outcomes.
Founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire, Solace is a fully remote, fast-growing Series B startup redefining how healthcare works in America.
Schedule
- Full-time
- Fully remote (U.S. only)
What You’ll Do
- Execute and monitor patient lifecycle campaigns across the full journey
- Design and run A/B tests and controlled experiments to improve engagement and conversions
- Collaborate with Marketing, Product, and Customer Support to deliver cohesive campaigns
- Manage operational email workflows from intake through launch
- Partner with cross-functional teams to QA email and SMS communications for accuracy, compliance, and brand consistency
- Analyze performance data and translate insights into clear recommendations
- Maintain trackers, documentation systems, and calendars to support complex workflows
What You Need
- 2+ years of experience in consumer lifecycle, email, or digital marketing
- Strong project coordination or project management experience across cross-functional teams
- Familiarity with email marketing or CRM tools (Solace uses Customer.io)
- Ability to work with performance data, metrics, and segmentation logic
- Highly organized, detail-oriented, and comfortable managing multiple deadlines
- Strong communication skills and comfort navigating fast-paced, ambiguous environments
- Experience creating or improving trackers, documentation, or operational systems
- Understanding of personalization strategies and lifecycle journey mapping
- Familiarity with A/B testing and hypothesis-driven experimentation
- Must be based in the United States
Solace is building the future of patient engagement. If you’re driven, curious, and excited to own meaningful work in a high-growth environment, this role is built for you.
Happy Hunting,
~Two Chicks…