If you’re a healthcare ops leader who can run the engine and lead people with heart, Clover wants you. You’ll oversee the operational backbone of in-home care delivery, making sure enrollment, scheduling, and admin coordination run clean while the clinical team stays supported and members feel cared for.
About Clover Health
Clover Health is reinventing health insurance by combining data and human empathy to improve outcomes. Clover Care Services delivers proactive support through clinical in-home care teams and quality improvement services with aligned providers. Their platform is built to bring better care to seniors and vulnerable populations through smart operations and smart technology.
Schedule
- Full-time
- Remote (USA)
- Remote-first culture with cross-functional collaboration across clinical, ops, and tech teams
What You’ll Do
⦁ Own day-to-day operations for patient enrollment, scheduling, and administrative coordination to ensure smooth access to care
⦁ Lead and develop a distributed team (enrollment specialists, schedulers, admin coordinators) through hiring, training, coaching, and performance management
⦁ Drive cross-functional workflow improvements with clinical leadership, care coordination, and technology partners
⦁ Implement operational best practices that improve access, efficiency, and member experience
⦁ Monitor and improve KPIs such as scheduling accuracy, response times, enrollment conversion, and patient satisfaction
⦁ Use data insights to identify bottlenecks, fix them, and keep performance trending up
⦁ Build a culture of accountability, empathy, and continuous improvement across practice support functions
What You Need
⦁ 5+ years of healthcare operations experience (primary care, home-based care, or value-based care preferred)
⦁ 2+ years of people leadership managing multi-functional operational or administrative teams
⦁ Strong analytical and process improvement skills with a track record of using data to drive decisions
⦁ Ability to lead through change, ambiguity, and growth without losing the human side
⦁ Proven success managing and developing distributed teams with empathy and accountability
⦁ Patient/member-centered mindset with a commitment to improving access, experience, and outcomes
Benefits
⦁ Base salary range estimate: $117,000–$143,000 (final pay based on internal equity, market data, experience, and qualifications)
⦁ Competitive base salary and equity opportunities
⦁ Performance-based bonus program and 401(k) matching
⦁ Comprehensive medical, dental, and vision coverage
⦁ Mental health support, No-Meeting Fridays, monthly company holidays, and flexible time off
⦁ Learning programs, mentorship, and professional development funding
⦁ Employee Stock Purchase Plan (ESPP)
⦁ Office setup reimbursement
⦁ Monthly cell phone and internet stipend
⦁ Paid parental leave for all new parents
This is a legit “operations + people” leadership seat. If you can build systems, coach teams, and keep the patient experience front and center, you’ll have real influence here.
Happy Hunting,
~Two Chicks…