| Job Title | Manager, Administration |
|---|---|
| Working Title | Administration Manager for User Experience |
| Job Grade | F |
| FLSA Code | Administrative |
| Patient Sensitive Job Code? | No |
| Standard Hours per Week | 40 |
| Full Time or Part Time? | Full Time |
| Shift | Day |
| Work Schedule Summary | Monday – Friday remote |
| VP Area | Academic Affairs |
| Department | 00002 – SR VP Academic Affairs Oper |
| Location | Campus |
| City | Salt Lake City, UT |
| Type of Recruitment | External Posting |
| Pay Rate Range | 47600 to 70000 |
| Close Date | 11/30/2024 |
| Job Summary | University Analytics & Institutional Reporting (UAIR) is seeking an Administration Manager who will focus on the experience of our data-user community. The ideal candidate is excited to shape an intuitive and impactful user experience that empowers campus clientele to access and utilize data. The successful candidate will work collaboratively across the teams in UAIR and have input into the delivery and communication of data. This work will include content creation and design of the UAIR website (data.utah.edu), and other distributed materials and reports.This is a remote position with the potential for some onboarding and infrequent meetings in-person. Our office is not currently able to support individuals seeking sponsorship for visa—living in and working from the U.S. is a requirement. Remote work arrangements are subject to change at any time and will be reviewed annually.The UAIR office houses a transformational group of data professionals that turn complex university data into information trusted by leadership to drive strategic decisions, generate official university figures, and support the data needs of academic campus as a whole.As a member of the team, you’ll work closely with the UAIR team of dashboard designers and report writers to translate metrics into easily understood visual experiences. You’ll rely on excellent interpersonal and communication skills to communicate ideas to the analysts, and to support the training and onboarding of new campus data users. Knowledge of industry tools like Tableau, Microsoft Power BI, web tools, Adobe are a must. You’ll employ problem-solving skills to determine solutions to user challenges and possess an analytical mind with business acumen. Our team members who thrive have the ability to work independently, have a high attentiveness to detail, and a passion for information design. You will support the creation of visualizations and outputs that communicate complex analytic insights to technical and non-technical audiences.Located in Salt Lake City, in the foothills of the Wasatch Mountains, the University of Utah is the flagship institution of the State of Utah’s system of higher education, a tier-one research institution with membership in the Association of American Universities (AAU) and Big 12 Athletic Conference.The University offers a strong benefits package, including a personal (401a) retirement account with employer contribution of 14.2% and immediate vesting, highly competitive health insurance, generous paid leave time, free public transportation pass (UTA), 50% tuition reduction for eligible employee and family members, and more: https://benefits.utah.edu. |
| Responsibilities | · Work closely with UAIR team members, particularly dashboard designers and report writers to ensure data are easy to use and understand, and are visually appealing for the campus community to engage with· Conduct research to understand the needs and motivations of campus constituents who use and access UAIR data· Provide guidance, feedback, and recommendations to the dashboard designers within UAIR to ensure data are readily understood and visually appealing· Suggest design concepts and create mock-ups and prototypes· Recommend topics for the UAIR newsletter and data highlights on the UAIR website· Identify training needs and support the onboarding of new users who will access UAIR data and reporting tools· Support the provisioning of access for new users· Recommend language and designs that support the user experience· Seeking and reviewing user feedback to identify areas for clarity· Working closely with the UAIR team to refine the user experience· Other duties as assigned |
| Minimum Qualifications | · Bachelor’s degree in field related to business, communications, data analysis, or user experience (one year of education can be substituted for two years of related work experience)· Flexibility and willingness to wear many hats· A demonstrated commitment to providing excellent communication and customer service· A problem solver at heart, energized by a challenge, ready to independently dive in and uncover the source of an issue or explore the scope of a new project· Strong communication skills, attention to detail, and follow-through, willing to work in the weeds and support users at any level· Professional interpersonal skills, will thoughtfully and productively collaborate with, and support, the contributions of a variety of technical and non-technical groups and individuals |
| Preferences | · Understanding of graphic design and web technologies· Experience with design tools like Adobe XD, etc. and experience in manipulating data and producing visually appealing graphics· Experience in a data analytics environment or experience with data visualization tools such as Tableau, Microsoft Power BI· Experience keeping projects on track and advancing with minimal supervision· Experience with sensitive data and topics such as user permissions and access |
| Type | Benefited Staff |
| Special Instructions Summary | |
| Additional Information | The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen.The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/ Online reports may be submitted at oeo.utah.eduhttps://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South. |
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Do you have a related Bachelor’s degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
- Yes
- No
- * Indicate your level of knowledge/expertise in SQL, Tableau, and data analysis, and/or design tools such as Adobe?(Open Ended Question)
- * Are you legally eligible to work in the U.S.?(Open Ended Question)
- * Will you now or in the future require visa sponsorship for employment?(Open Ended Question)
Applicant Documents
Required Documents
- Resume
- Cover Letter
Optional Documents
- Historical Only – Do Not Use – See Description for More Information – Appropriate discharge document (such as DD-2214) – Veteran Only
- Historical Only – Do Not Use – See Document Description for More Information – Addendum to the University of Utah – Veteran Only
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