Linear — Product Support Specialist, Eastern/Central Time
Location: North America
Pay: [employer pay field] $95K – $135K • Offers Equity | For US-based candidates, the expected cash compensation range for this role is $95,000—$135,000.
Schedule: Full-time | employer type: FullTime
Employment arrangement: Not stated
Phone requirements:
Phone requirements not confirmed
Location restrictions:
Needs review
Requirements
What we're looking for:
– Passion about technology, quality, and Linear’s mission
– Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users.
– Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile).
– Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role.
– Based in U.S. or Canada Eastern or Central Time only.
Other requirement statements in the listing:
– This role is open to candidates based within U.S. and Canada Eastern or Central Time.
– You can work from anywhere within those time zones.