Leave Specialist

At The Standard, you’ll join a team focused on putting our customers first.

Our continued success is driven by a high-performance culture. We’re looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what’s right – across the company and in our local communities.

We offer a caring culture where you can make a real difference, every day.

Ready to reach your highest potential? Let’s work together.

Job Summary

As a Leave Specialist, you will be responsible for overseeing and managing various types of employee leaves, including federal Family Medical Leave Act (FMLA), state-specific, and company-specific leaves. Your role will involve analyzing and securing information to make informed decisions about leave eligibility, resolving discrepancies, and tracking ongoing leave cases. You will be expected to provide exceptional customer service by addressing inquiries, communicating decisions, and ensuring accurate documentation. This role requires a balance of independent judgment and effective teamwork to handle complex leave issues and maintain compliance with statutory regulations.

Skills and Background You’ll Need

Must have:

High School Diploma or GED required.
2+ years of general office and customer service experience.
Proficiency in Microsoft Office Applications.
Working knowledge of FMLA, statutory, and company-specific leaves.
Preferred:

Experience in leave, benefits, or disability claim management.
Ability to work in a team environment and handle confidential information with sensitivity.
Key Behaviors of a Successful Candidate

Strong communication skills, both oral and written.
Ability to analyze and resolve complex issues effectively.
Exceptional customer service orientation with a focus on empathy and responsiveness.
Capacity for independent judgment and decision-making.
Adaptability in a dynamic work environment.
Why Join The Standard?

We have built an enduring legacy of stability, innovation, and financial strength thanks to the contributions of the talented, creative, and compassionate people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard, you can expect:

A rich benefits package including a 401(k) plan with matching company contributions
An annual incentive bonus plan
Generous paid time off
A supportive and responsive management approach
Opportunities for career growth and advancement
Paid time off to volunteer
An employee giving program that double matches your donations to eligible nonprofits and schools
Much more!
Please note – the salary range for this role is listed below. In addition to salary, our package includes incentive plan participation and comprehensive benefits including medical, dental, vision and retirement benefits, as well as an initial PTO accrual of 164 hours per year. Employees also receive 11 paid holidays and 2 wellness days per year.

Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance.

Salary Range:

19.00 – 24.40
Positions will be posted for at least 5 days from original posting date.