At The Standard, you’ll join a team focused on putting our customers first.
Our continued success is driven by a high-performance culture. We’re looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what’s right – across the company and in our local communities.
We offer a caring culture where you can make a real difference, every day.
Ready to reach your highest potential? Let’s work together.
Job Summary
As a Leave and Disability Examiner, you will secure and analyze information to make decisions on short-term disability and state disability insurance claims, alongside concurrent leave claims like FMLA. You’ll develop and apply claim management strategies, ensuring timely communications and exceptional customer service for employees and employers. Your role involves investigating eligibility, analyzing medical conditions, and managing documentation to determine benefits entitlement. You’ll also coordinate disability and leave decisions, provide accurate claim information, and resolve issues through effective communication.
Skills and Background You’ll Need
- High School Diploma or Equivalent required; Bachelor’s degree preferred.
- 2+ years of experience in office administration or customer service.
- Familiarity with leave, benefits, or disability claim management preferred.
- Ability to manage detailed information accurately and efficiently.
- Strong communication skills, both oral and written.
Key Behaviors of a Successful Candidate
- Detail-oriented with strong analytical skills.
- Customer-focused with excellent interpersonal skills.
- Ability to prioritize tasks and manage time effectively.
Why Join The Standard?
We offer a comprehensive benefits package including a 401(k) plan with company match, annual incentive bonuses, generous paid time off, opportunities for career growth, and a supportive management approach. Join us to contribute to our legacy of stability, innovation, and financial strength, and enjoy perks like paid time off for volunteering and donation matching for eligible nonprofits.
Please note – the salary range for this role is listed below. In addition to salary, our package includes incentive plan participation and comprehensive benefits including medical, dental, vision and retirement benefits, as well as an initial PTO accrual of 164 hours per year. Employees also receive 11 paid holidays and 2 wellness days per year.
- Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance.
Salary Range:20.07 – 27.88
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