Burlington has added an exciting new role to our Learning & Development team that will support our Field & Stores organization !
The Learning Program Manager is a critical role in the success of Burlington’s growth strategy to attract, develop and retain the best talent. This individual will serve as a single-point-of-contact subject matter expert on skills and development gaps in order to recommend and/or develop learning success tools and resources including training topics, eCourses, facilitated classroom sessions, guides, QRCs, etc. The Learning Program Manager will foster a culture of learning with a primary focus on understanding, managing and delivering holistic learning and development solutions for the field and store organization.
A Day in the Life:
- In collaboration with store operations, field leadership and human resources teams, successfully manage established learning programs. Programs inclusive of on-the-job skills training, compliance and safety training, role-specific certification, onboarding and professional and leadership development.
- Facilitation will be personally delivered, and/or in partnership with internal and external subject matter experts, coaches and trained-trainers (varying levels of management/leadership).
- Conduct skills gap and business needs analysis to identify and recommend opportunities for continued improvement to training materials and learning programs.
- Track, measure and report on the impact of learning programs to ensure achievement of desired business outcomes (performance improvement, compliance, skills proficiency, behavioral capability, management/leadership competence, etc.).
What You’ll Bring:
- 5+ years of experience showing progressive responsibility in learning and development program management. Training experience within the retail environment strongly preferred.
- Dynamic facilitator presentation style. Must be able to actively engage learning audiences of all sizes and levels of the organization (non-exempt, exempt, management), in-person and virtually.
- Proven ability to manage, monitor and measure program key performance indicators to ensure compliance, effectiveness and return on investment to the organization.
- Ability to build relationships, influence without authority and manage learning program success.
- Strong project management skills to successfully drive learning program objectives, calendar management, learner enrollment, and reporting.
- Knowledge of learning management system structures preferred, ideally Workday Learning.
- Flexibility to support an almost 24/7 operation, may require evening and weekend support to accommodate associate learning on varying shifts.
- Bilingual English-Spanish preferred (read, write, speak)
This position can be #remote **OR #hybrid out of our corporate office w i th travel
Come join our team. You’re going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates are also eligible for paid time off, paid holidays and a 401(k) plan.
We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.