Surgical Notes is hiring for a Insurance Verification Specialist to assist with insurance verification, authorization, and pre-service patient communication for all carrier types. The ideal candidate has excellent organizational skills, communication skills, with the desire and ability to learn quickly. Working as a part of the team to meet deadlines, but also being able to work independently is crucial to the success in this position. Our organization prides itself on being built upon a set of strong core values. We are looking for candidate who will actively exhibit these core values: Service Excellence, Transparency, Teamwork, Accountability, Hardwork, and Positive Attitude.
Reports to: Manager, Insurance Verification
Responsibilities:
- Verify all insurance coverages; including commercial, workers’ compensation, auto, and Medicare/Medicaid
- Determine patient responsibility
- Verify patient demographic information and update when necessary
- Identify patient primary, secondary and tertiary insurance coverage if available
- Contact each health plan to verify coverage, eligibility, authorization requirements and patient share of cost
- Verify plan selected in Patient Accounting System matches plan type based on information provided by the insurance company
- Professionally communicate financial responsibility to patient and make arrangements to pay amount due prior to service
- Obtain authorizations as needed
- Other responsibilities as assigned
Role Information:
- Full-Time
- Hourly
- Non-Exempt
- Eligible for Benefits
- Remote: The minimum bandwidth requirements are 10 Mbps upload and 50 Mbps download speeds. The recommended bandwidth requirements are 20 Mbps upload and 100 Mbps download speeds.
Requirements
Job Requirements:
- 3+ years of experience in the health care industry, preferably surgical experience
- Knowledge of insurance coverages: commercial, workers’ compensation, auto, Medicare/Medicaid
- Working knowledge and experience with IPAs and health plans
- Comfortable with electronic and manual insurance verification
- Able to proactively identify non-covered services
- Ability to read, analyze and interpret insurance plans, financial reports, and legal documents
- Strong verbal and written skills
- Must have great attention to detail
- Excellent communication skills
- Strong organizational skills
- Effective time management
- A positive, open and friendly attitude to colleagues and clients
- Superior customer service and professionalism
- Ability to accomplish tasks with little supervision
Physical Demands:
- Sitting and typing for an extended period of time
- Reading from a computer screen for an extended period of time
- Work environment of a traditional fast-paced and deadline-oriented office
- Working closely with others
- Frequent verbal communication, primarily over the phone, and face-to-face interaction
- Working independently
- Frequent use of a computer and other office equipment
Key Competencies
- Customer Service
- Attention to Detail
- Communication
- Initiative/Execution
- Organization
Compensation Information:
- $20.00-$23.00 per hour based upon qualifications and experience
US Pay Ranges
$19.47—$23.37 USD
About Surgical Notes
Surgical Notes is the premier ASC revenue cycle management and billing services partner. Our expert teams with ASC-specific experience provide scalable billing, transcription, coding, and document management services and solutions that fully integrate with all leading ASC practice management systems. The largest management companies and hundreds of ASCs that partner with Surgical Notes experience and benefit from immediate operational and financial improvements that exceed industry performance levels.