Join a growing team where your healthcare billing expertise makes a difference. Credit Solutions of Lexington, KY is hiring a full-time Insurance Verification and Billing Follow Up Specialist.
About Credit Solutions
Founded in 2003, Credit Solutions provides Extended Business Office (EBO) services, bad debt recovery, and account resolution solutions nationwide. Recognized as one of the Best Call Centers to Work For (2018–2024), we value our employees and invest in a positive, productive culture. Our benefits, appreciation activities, and career growth opportunities reflect our belief that happy employees drive success.
Schedule
- Full-time position
- Flexible scheduling available
- Remote work opportunities offered
What You’ll Do
- Verify patient insurance coverage and ensure accuracy of insurance information
- Conduct billing follow up with insurance companies, patients, and providers
- Utilize EHR systems and insurance verification software, including Epic
- Participate in audio/video assessments and virtual meetings (Zoom proficiency required)
- Communicate effectively with patients, providers, and insurers to resolve issues
- Maintain detailed and accurate records
- Support clinical operations and administrative needs
What You Need
- High school diploma or equivalent (associate’s degree or certification preferred)
- 2+ years of medical insurance verification or related experience
- Knowledge of insurance plans, policies, and billing procedures
- Proficiency with EHR/EMR systems and Epic billing
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Ability to work independently and in a team environment
- Detail-oriented with high accuracy
Benefits
- Competitive salary (based on experience)
- Health, dental, and vision insurance
- Employer-paid life insurance and voluntary life insurance options
- Supplemental Aflac plans
- Company-matched retirement plan (401k)
- Paid time off and holiday pay
- Flexible scheduling and remote opportunities
- Employee appreciation activities and referral bonus program
Credit Solutions is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive workplace.
Take the next step in your healthcare billing career with a company that values your expertise.
Happy Hunting,
~Two Chicks…