Want to bring a human touch to the insurance industry while working from home? TTEC is hiring Insurance Customer Support Associates to partner with brokers and deliver concierge-level support that strengthens client relationships.
About TTEC
Since 1982, TTEC has been helping leading brands deliver exceptional customer experiences powered by the right mix of humanity and technology. With a Great Place to Work® certification and a global workforce spanning 37 U.S. states and beyond, TTEC is committed to diversity, inclusion, and growth for every team member.
Schedule
- Full-time, remote (not hiring from AK, CA, HI, MT, or outside the U.S.; some states considered only by special business need)
- Must have high-speed internet (15 Mbps or higher) and a distraction-free home office
- Paid training and career development provided
What You’ll Do
- Serve as the main contact for external brokers, providing education, updates, and support
- Handle complex issues related to benefits, claims, enrollment, and billing processes
- Deliver concierge-level service to brokers as they sell healthcare products in assigned markets
- Document interactions and ensure compliance with company policies and procedures
What You Need
- At least 1 year of customer service experience
- High school diploma or equivalent
- Ability to recognize and solve mid-to-high level customer service issues
- Strong computer skills and comfort with digital platforms
- A smartphone or device (iOS or Android) for daily log-in
- Wired USB headset recommended
Benefits
- Base pay starting at $16/hour, plus performance bonuses
- Paid time off and work-life balance support
- Health, dental, and vision insurance options
- Tuition reimbursement and wellness incentives
- Free career development courses and growth opportunities
Applications are accepted on an ongoing basis—apply today to start your remote insurance career.
Join TTEC and bring humanity to business, one customer interaction at a time.
Happy Hunting,
~Two Chicks…