If you’re a detail-obsessed healthcare admin who can juggle prior auth, intake, scheduling, and EMR work without letting anything slip, this role is for you. You’ll help keep a clinic running smoothly while protecting patient privacy and supporting providers and patients with calm, professional communication.
About Wing
Wing helps companies build world-class remote teams and put operations on autopilot through managed support services. They place skilled assistants into client workflows across multiple industries, including healthcare. Remote-first, process-driven, and built for people who can execute consistently.
Schedule
US work hours (40 hours per week).
Remote role (US-based).
Must be able to work a graveyard shift.
Expectation: high accuracy, patient-facing professionalism, and strict HIPAA compliance.
What You’ll Do
Handle prior authorizations, new patient and referral intake, and related medical admin paperwork
Manage appointment scheduling, cancellations, and rescheduling for patients and providers
Maintain EMR/EHR data entry (CPT, ICD-10, HCPCS), support insurance verification and claims processing, and coordinate medical record transfers
What You Need
Bachelor’s degree in a medical or pharmaceutical-related field
3+ years as a Medical/Healthcare Virtual Assistant (psychiatry or psychiatric clinic experience strongly preferred)
Strong EMR/EHR proficiency, medical terminology knowledge, C1-level English communication, and a solid understanding of healthcare privacy regulations
Benefits
Performance incentives, holiday and overtime pay
Paid training, job stability, and growth opportunities
100% work-from-home with an inclusive, supportive team culture
If you’ve got the experience and can handle the shift, don’t sit on it. These healthcare roles get scooped up quick.
Happy Hunting,
~Two Chicks…