- Answer high volume of calls each day
- Patient registration for ED and Urgent Care
- Collect patient demographics over the phone
- Verify insurance
- Speak to patients about co-pays and financial responsibility
- Enter data into EPIC (Registration platform)
- Speaking with patients
- Receives requests for reservations (patient scheduling) from physicians’ offices and makes the necessary
pre-admission arrangements - Update patient account information
- Obtains new medical record numbers for new patients
SkillsEHR/EpicPatient SupportHIPAAPatient Care CoordinationHealth Insurance Policies