Two Chicks With A Side Hustle

  • Answer high volume of calls each day
  • Patient registration for ED and Urgent Care 
  • Collect patient demographics over the phone
  • Verify insurance
  • Speak to patients about co-pays and financial responsibility 
  • Enter data into EPIC (Registration platform) 
  • Speaking with patients
  • Receives requests for reservations (patient scheduling) from physicians’ offices and makes the necessary
    pre-admission arrangements
  • Update patient account information
  • Obtains new medical record numbers for new patients

SkillsEHR/EpicPatient SupportHIPAAPatient Care CoordinationHealth Insurance Policies