A great role for someone who enjoys helping people, staying calm under pressure, and working in a fast-paced, customer-focused environment. Ideal for candidates looking for stable remote work with paid training, benefits, and growth opportunities.
About Teleperformance (TP)
Teleperformance is a global digital business services leader supporting top brands across the world. With over 500,000 employees speaking 300+ languages, TP helps companies streamline operations and deliver better customer experiences. The team values inclusion, community impact, and high-quality service.
Schedule
- Fully remote
- Must reside in an approved state (AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY)
- Paid training
- Full-time with structured schedules
What You’ll Do
- Handle customer inquiries via phone, email, chat, or social media
- De-escalate concerns and resolve issues professionally
- Process assistance requests and payment-related inquiries
- Track call details for reporting and auditing
- Escalate cases when appropriate
- Provide feedback on recurring call issues
- Upsell when required
What You Need
- High school diploma or equivalent
- At least 6 months of customer service experience
- Ability to type 25+ WPM
- Comfortable with desktop systems and Windows environment
- Strong communication, problem-solving, and multitasking skills
- Must be 18+ and authorized to work in the US
Work-From-Home Requirements
- Minimum internet speed: 15 Mbps download / 5 Mbps upload
- No satellite, mobile hotspot, VPN, or P2P connections
- Ping under 50ms with no packet loss
- Proof of speed required
- Quiet, dedicated workspace
Benefits
- Competitive pay
- Paid time off
- Medical, dental, vision, 401k
- Wellness and engagement programs
- Clear paths for advancement
If you want long-term remote work with real growth potential, this could be the role that gets you there.
Happy Hunting,
~Two Chicks…