At Virgin Pulse we value and celebrate diversity and we are committed to creating an inclusive environment for all employees. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. Why? Because diversity inspires innovation, collaboration, and challenges us to produce better solutions. But more than this, diversity is our strength, and a catalyst in our ability to #changelivesforgood.
Responsibilities
Who are you?
You are passionate about improving peoples’ wellbeing. You are a skilled, passionate team player with the capacity to work in a trusted primary coach role with the coaching participants of Virgin Pulse’s clients. You are capable of promoting individual health and well-being through multiple modalities, including phone and messaging, as well as group-based sessions related to participants’ goals. You are humble and supportive of others. You have a “team first” mentality but are courageous enough to think outside the box. You are hungry to create meaningful change and exceed expectations. You are smart so you know when and how to collaborate and find solutions to challenges.
In this role you will wear many hats, but your knowledge will be essential in the following:
- A passion for utilizing coaching strategies, including motivational interviewing, appreciative inquiry, and participant led focus, for improving the health of others.
- Enthusiastic with a positive attitude and a solution-oriented approach. You are resilient and adaptable.
- Strong ability to strategically support members using Virgin Pulse’s multi-modal approach, utilizing both messaging and telephonic sessions
- Preventive care minded, empathic, flexible, and energetic.
- Strong organizational skills with a high level of attention to detail and ability to manage multiple tasks and priorities at once.
- Ability to support participants with a wide variety of health concerns and approaches to drive towards change and positive outcomes, including gaps in care.
- Open to feedback and improving coaching skills on-going and ability to use metrics to assist in driving individual improvement.
- Proficient in electronic documentation to record and track coaching experience and quick learner of new technology or systems.
- Ability to work effectively in a fast paced, high energy, team-oriented environment.
- Outstanding interpersonal skills, including superior communication skills.
- Accountable to admin related tasks and showing up prepared to manager 1:1s
- Accountable to meeting individual metrics
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Qualifications
What you bring to the Virgin Pulse team
In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:
- Bachelor’s degree in nursing.
- 3-5 years of nursing experience.
- 3-5 years’ experience in fields related to health coach role preferred, including: nurse line, disease management, etc.
- 2-4 years’ experience with individual behavior change management, motivational interviewing, and health coaching.
- Current RN license within a compact nursing state. (highly preferred)
- Reside in a state that supports the nurse license compact. (highly preferred)
You also take pride in offering the following Core Skills, Competencies, and Characteristics:
- Comfortable working with a diverse participant population and navigating complex cases.
- Familiarity with digital health apps, comfortable with technology and web-based software tools as well as delivering health coaching by use of software/technology.
- Ability to troubleshoot with technology.
- Proficiency in PC-based word processing and database documentation (Word, Excel, PowerPoint, Internet, Outlook).
- Specialized training or experience in diabetes, heart health, lung health, digestive health, chronic pain, and/or additional training in maternal and child care is highly desirable.
Requirements for Availability of part-time role and training:
- This is a scheduled part-time casual position. Hours can flex up and down based on business needs and availability.
- Must be able to provide availability for up to six weeks out to provide part-time availability of at least 24 hours.
- Scheduled shifts must be in blocks of a minimum of four hours.
- Must be available to work Wednesday’s and Thursdays for attendance to weekly meetings and training sessions.
- Candidates should be able to attend full-time to training for first two weeks of employment.
No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!
Why work at Virgin Pulse?
We believe a career should provide competitive pay and benefits, a collaborative and supportive culture and cutting-edge technology and services. Virgin Pulse is an equal opportunity organization and is committed to diversity, inclusion, equity and social justice. To that end, we make a particular effort to recruit candidates from minoritized backgrounds to apply for open positions.
In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $28.00 – $33.00 per hour. Note that salary may vary based on location, skills, and experience.