A customer focused individual who responsible for assisting the team in coordinating the care of members enrolled in Medicare’s chronic care management program during each calendar month. This will primarily entail periodic telephonic outreach calls to members, caregivers, and other care team members as directed with documentation in the appropriate platform to ensure compliance. The Care Coordinator will collaborate with the supervising provider and staff to conduct outreach, assessment and service planning to coordinate care for the CCM patients.
The ideal teammate would be able to:
- Provide practice support including: contacting members, caregivers, and care team members as directed, work closely with the clinical team to improve the health and care of our members
- Coordinating care for members of the program
- Data entry within operating dashboards, reporting and workflow platforms
- Ensure Data Quality and Accuracy
- Other administrative support
Would you describe yourself as someone who has:
- Fluency in English and Spanish/Mandarin/Cantonese/Russian (writing, reading and speaking) (required)
- A minimum of 2 years of experience working in a healthcare setting (required)
- The ability to commit to working every other weekend and rotating holiday shifts (required)
- Knowledge and understanding of medical terminology (required)
- Knowledge and understanding of chronic care management processes (required)
- A customer service mindset for both internal and external customers (required)
- Medical Assistant and or Medical Scribe Certification (required)
- A strong proficiency in computer software navigation; data entry and data cleansing
- A fundamental knowledge of Google Docs, Sheets, Slides or similar
- A demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills
- Ability to perform duties as assigned or requested
FOSJGO 2.4 Gal(9L) Collapsible Dish Basin with Drain Plug,Space Saving Multiuse Foldable Sink Tub,Dishpan,Kitchen Sink for Camping,Plastic Tub,Vegetable Washing,Beverage Tubs
$16.98 (as of October 5, 2024 14:42 GMT -05:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)