- Process and analyze customer data, such as transactional and promotional data, and extract insights in support of new loyalty program strategies and financial modeling
- Bring a quantitative, data drive mindset to range of analyses, assessments and measurement frameworks that shape the identification of program opportunity
- Support methodology and process development – driving opportunity for workflow optimization, fueling growth via practice development, and enabling efficiency at scale
- Storyline our analysis: Data is only as useful as the story that delivers it. We’re counting on you to define and narrate a story that engages both day-to-day partners and senior stakeholders
- Deliver a strong client-facing presence in leading workshops and presenting deliverables: forging relationships that make you trusted advisor for your clients
- Establish yourself as thought-leader and collaborative go-to resource across your internal partners (which include 30 + loyalty and retention strategists)
Qualifications
- 8+ years experience in management consulting with data/finance experience or relevant client-side experience in loyalty program P&L management and modeling
- Strategic thinker able to derive insight and provide actionable recommendations for client-facing presentations and client deliverables
- Exceptional data analysis and analytical problem-solving skills, mastery of Excel are vital to the role
- Talented and effective communicator, with experience presenting complex data in a clear, concise format and well-developed skills to create compelling financial presentations