Field Installation Project Manager

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

As Field Installation Project Manager you will actively collaborate with Kimberly-Clark Professional (KCP) Account Managers and end user customers to deliver exceptional experiences installing KCP dispenser fixtures.  You’ll lead KCP Onvation® Smart Restroom dispenser and network hardware installations with a team of third-party installers.  In this role you will:

• Manage mainline site survey and installation requests from KCP Activation Specialists, conducting end user site survey’s/trial conversions in person as needed or providing guidance to third party installers where applicable 
• Lead on-site implementation activities for Onvation® Smart Restroom System including cellular, network and dispenser fixture site survey, collaborating with the Activation Specialist and end user customer on the network installation plan, and lead both fixture and data quality stabilization efforts
• Collaborate with KCP Account Managers and KCP R&E in responding to quality complaints, developing a plan with the end user for remediation along with recommendations for future prevention

Key accountabilities:

• Serve as the on-site project lead for Onvation® site surveys, installations, and stabilization
• Apply knowledge of Onvation® network options and KCP dispenser functionality (Onvation® & mainline) during kick-off calls, site surveys and debrief calls with end users to deliver practical solutions
• Demonstrate understanding and application of digital tools across standard work: sf.com, Onvation® dashboard apps, network and power solutions, survey platforms
• Provide work direction and guidance for third-party installation partners during mainline and Onvation® connected installations
• Serve as the on-site lead for assigned mainline site surveys, product/dispenser trials, end user training, and quality visits
• Collaborate with the Activation Specialist to resolve customer concerns during the installation, using the KCP “Terms & Conditions” document between Kimberly-Clark, the third-party party installer, and the end user customer to guide communications with the customer and any continuous improvement feedback to the installer
• Collaborate with KCP R&E team on continuously improving dispenser functionality and design
• Support a team culture that promotes sharing of best practices with other Field Installation Project Managers and across the sales team & end user customers
• Independently plan, book, and adjust travel plans in accordance with travel budget, corporate guideline, and team leader prioritization support

This role is remotely based in the strategic territory being serviced and the successful candidate must be based within commuting distance of Chicago, IL.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, million of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

• 3+ years of construction or project management experience, including hands-on work
• 3+ years of technical or project/crew leader experience, preferably consultative in a customer facing setting
• 3+ years of experience installing electrical or cellular networking equipment including network design/layout and implementing with a customer
• Mechanical hands-on experience and a track record diagnosing and providing solutions to product technical issues
• Demonstrated leadership, collaboration, and project management skills
• Excellent written and verbal communication
• Ability to read, write, and interpret instructional documents
• Comfortable working independently with minimal supervision
• Computer skills with knowledge of the Microsoft Office suite. Ability to edit Microsoft Office applications in the field from a mobile phone or tablet
• Ability to work a flexible schedule; some work may be after normal business hours
• Live within commuting distance of Chicago, IL

Working Conditions: This role is remotely based in the strategic territory being serviced.  Travel up to 50-80% including car/air.  This position requires standing for extended periods of time and other physical demands.

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.
 

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.