Job Type

Full-time, Temporary

Description

Headquartered in Seattle, Direct Interactions runs contact centers across the country with a team of American representatives. Our commitment to social responsibility is reflected in our business practices, as we offer work-from-home opportunities to a diverse range of individuals, including those with disabilities, veterans, and military spouses. Direct Interactions collaborates with organizations to enhance public service by implementing innovative strategies and nurturing teams of empathetic individuals who leverage their personal experiences to guide others through complex challenges, resulting in tangible improvements in outcomes.

At Direct Interactions, our team is comprised of some of the most compassionate and skilled contact center professionals in the nation. By joining us, you will have the opportunity to positively impact the lives of individuals in need, knowing that your efforts have made a meaningful difference. Whether you have ample experience in contact centers or are just beginning your journey in this field, we are eager to get to know you better! Our focus is on the well-being of both our clients and our team members, recognizing that work is a significant part of life. Become a part of the DI family, where you can strike a balance between work and personal life. Collaborating with various organizations and states, we deliver top-notch service to customers. Our flexible scheduling ensures that you can maintain a healthy work-life equilibrium while contributing to our mission.

What’s Next?

To be considered, you must first be invited to go through our job tryout phase assessments (this correspondence will come via email if selected). Please ensure that you regularly check all your email inboxes to avoid missing any important correspondence or deadlines for response.

Requirements

Additional Requirements

Job Details (what you will be doing)

Provide superior customer service in an emergency contact/call center environment through phone and other channels of correspondence.

Training

Orientation & Training

Date and Time: TBD (1 hour session)

Training Dates week 1 (Next Week sometime)

Day 1: Date and time: TBD

Day 2: Date and time: TBD

Day 3: Date and time: TBD

Day 4: Date and time: TBD

Day 5: Date and time: TBD

Day 6: Date and time: TBD

(8 hours per day)

Shifts

Hours of operation for the client

Monday- Friday 7:00 am to 7:00 pm EST

Pay Rate

Employee Benefits

Technical Requirements

*If you are selected, your offer is contingent upon successfully completing and passing a background check/questionnaire and possible finger printing. 

*There are NEVER any fees associated with applying or working for Direct Interactions.

We are not hiring in California, Connecticut, Washington, New Jersey or New York at this time. 

Salary Description

15.00