The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.
We are the Good Hands. We don’t follow the trends. We set them.
Job Summary:
Demonstrates intermediate knowledge for managing all facets of assigned team and handles the achievement of department and enterprise goals and objectives, programs, policies, and procedures in a business area gained through experience and training. Manages larger work groups, multiple processes and/or more complex processes requiring broad knowledge of operational areas and the ability to collaborate across divisions.
Key Responsibilities:
• Manage/lead front-line employees (Allstate/vendor partners) with multiple and/or more complex processes
• Direct workflow of unit and assign job responsibilities according to unit goals
• Provides information to employees, management and field partners
• Participates in and leads meetings for leadership and field
• Perform compliance or other quality spot-checks
• Serve as a technical resource to staff questions regarding procedures and customer inquiries
• Understands and operates software and/or hardware necessary of position
• Coordinates repair/replacement and preventative maintenance needs
• Contribute and implement strategic plans into work unit in order to achieve stated objectives and goals
Supervisory Responsibilities:
This job has supervisory duties.
Education and Experience:
• 4 year Bachelors Degree (Preferred)
• 3 or more years of experience (Preferred)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Certificates, Licenses, Registrations:
• Property & Casualty License (Preferred)
Functional Skills:
• Knowledge and experience in business, supervision, and management
• Knowledge of the functions, operation and mission of the specific department
• Excellent written and spoken communication skills
• Management experience in a team-oriented workplace, preferred
• Demonstrated knowledge of basic economic, budgeting, and accounting principles and practices
• Excellent computer skills in a Microsoft Windows environment
• Evidence of the ability to practice a high level of confidentiality
• Excellent organizational management skills
Notes:
The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.
Compensation offered for this role is $70,500.00-$125,625.00 per year and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Hands. Greater Together. ℠
As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life — including a generous paid time off policy.