Help ensure patients understand their insurance coverage and financial responsibilities before receiving care. Midi Health is hiring an Eligibility Specialist (contract) to verify coverage, resolve eligibility issues, and keep billing smooth and compliant.
About Midi Health
Midi Health is redefining healthcare for women in midlife and beyond with personalized, virtual care. Our mission is to provide accessible, high-quality healthcare through telehealth, supported by technology and a compassionate, patient-first culture.
Schedule
- 1099 independent contractor role (no company benefits)
- 6-month contract, remote
- $20/hour
- Flexible schedule aligned to patient and operational needs
What You’ll Do
- Verify patient insurance coverage and eligibility using AthenaHealth and payer portals
- Track and obtain pre-authorizations when required
- Identify primary and secondary coverage to avoid claim denials
- Maintain accurate documentation of insurance verification outcomes
- Notify patients of discrepancies in coverage and provide clear guidance
- Collaborate with billing specialists and operations teams to resolve holds or denials
- Conduct follow-ups on pending verifications to prevent delays
- Ensure compliance in billing and reimbursement processes
What You Need
- 2+ years of experience in medical billing, insurance verification, or eligibility-related roles
- Proficiency with AthenaHealth (or another EHR), payer portals, and eligibility systems
- Experience with commercial plans across multiple states in a telehealth model
- Strong written and verbal communication skills with the ability to explain complex details clearly
- Proven ability to resolve eligibility issues and maintain accurate patient data
- Detail-oriented, adaptable, and proactive in a fast-paced environment
Who You Are
You’re detail-driven and organized, with strong insurance knowledge and a talent for explaining coverage issues to patients. You thrive in problem-solving, are comfortable managing multiple tasks, and value teamwork in a mission-driven telehealth setting.
Join Midi Health and play a vital role in ensuring patients feel supported and informed from their very first appointment.
Happy Hunting,
~Two Chicks…