About us
GoShare started in 2015 with a mission to organize the world’s trucks to make them more accessible & useful. Our vision is to digitize the last mile and middle mile of the supply chain to optimize the utilization of the world’s trucks & create a more sustainable economy. Over 100,000 customers & more than 25,000 delivery professionals have trusted GoShare to facilitate fast, reliable & low cost delivery and moving services. We currently serve Fortune 500 customers, hundreds of SMBs and thousands of consumers. GoShare is a pioneer, a leader and one of the fastest growing companies in the digital supply chain transformation. As an economic empowerment platform, GoShare enables our Delivery Professionals to manage their delivery business & provide critical delivery services to their local communities. GoShare is available in over 50 major metropolitan areas nationwide, about 70% of the US population. Our proprietary technology includes our Delivery API, four mobile apps & web applications that utilize machine learning to allow our customers to optimize their supply chain operations. Our delivery professionals specialize in transporting big & bulky cargo, LTL shipments and moving services.
Job Description
This is a remote position.
Enjoy working from home or working from our San Diego office, while making an impact with a growing new company! (Currently, all team members are remote because of the pandemic.)
We are hiring a driver support specialist to communicate with our delivery professionals and help them get from sign up to activation as quickly as possible. The ideal candidate will have 2+ years of experience in a business environment. Related experience includes data entry, human resource (HR), receptionist, administrative assistant, or customer service.
Looking for candidates that are tech-savvy and detail-oriented. Should have a strong desire to help people. You will need access to a quiet work environment, a smartphone, and a computer with reliable internet access. We are looking for someone who can work full-time. Shifts may include nights and weekends.
Requirements
- Review applications as well as insurance and vehicle registration documents for accuracy and eligibility
- Conduct virtual vehicle safety inspections with qualified driver-applicants (training provided)
- Communicate with delivery professionals via text, chat, and email about the status of their applications
- Order driver applicants’ pre-employment background checks using company software
Required Experience:
- Associate’s degree or above (preferred, not required)
- 1-2 years of experience in recruiting/onboarding gig app workers or working in data entry, HR, or customer service (preferred, not required)
Skills/Qualifications:
- Strong attention to detail
- Self-motivated, able to work independently
- Excellent communication skills
- Ability to handle and prioritize multiple tasks
- Comfortable with smartphone applications and web-based applications
Applicants from Alabama, Arizona, California, Colorado, Florida, Georgia, Idaho, Indiana, Maryland, Massachusetts, Michigan, Missouri, New Hampshire, New Jersey, North Carolina, Ohio, Oklahoma, South Carolina, Texas, Virginia are preferred. Other states are considered on a candidate-by-candidate basis.