Data-Entry Quality Review Specialist, SKYGEN USA

• What are important things that YOU need to know?
  • Schedule/Hours: Monday – Friday
  • Hours: 8am – 4:30pm CST
  • Position can be fully remote
  • If selected for further consideration , candidates will be required to complete an online alphanumeric data entry assessment. 7,000 KSPH with a 98% Accuracy Rate is required for the position.

• What will YOU be doing for us? Review the accuracy of claims and authorizations entered by claims processors.   Accurately identify discrepancies in a timely manner and report results to management. What will YOU be working on every day? 
  • Review data entered on processed claims and authorizations for accuracy. 
  • Review audit reports to identify and correct discrepancies as appropriate.
  • Utilize internal tools to track results and performance at individual and team level.
  • Maintain proficiency with data entry guidelines and unique client requirements. 
  • Manage work queues efficiently in order to meet critical department turnaround times.
  • Provide error feedback to the data entry processors when discrepancies are identified in a constructive, educational and professional manner.
  • Track results of audits and report findings to management for quality review and assessment.

• Additional Responsibilities:
  • Contribute to the team effort by accomplishing additional responsibilities as needed.
  • Work with other team members cohesively on claims related projects and work.
  • Identify potential training opportunities and provide recommendations for process improvements.

• What qualifications do YOU need to have to be GOOD candidate? 
  • Required Level of Education, Licenses, and/or Certificates
    • High school diploma or equivalent
  • Required Level of Experience
    • 1 or more years of experience in data entry
  • Required Knowledge, Skills, and Abilities
    • Strong data entry/typing skills (speed of 7000 ksph or higher)
    • Excellent attention to detail
    • High degree of accuracy
    • Strong communication skills

• What qualifications do YOU need to have to be GREAT candidate? 
  • Preferred Level of Experience
    • Experience with dental, medical and/or physical therapy claim entry (medical, dental, and/or physical therapy)
  • Preferred Knowledge, Skills, and Abilities
    • Knowledge of standard dental, medical and/or therapy terminology
    • Knowledge with Microsoft Excel Spreadsheets
    • Knowledge of internal software

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