Join Foley and help revolutionize the way companies recruit, screen, and monitor drivers. We’re scaling our SaaS platform and need detail-oriented support professionals to deliver outstanding service across phone, email, and chat.
About Foley
Foley is a fast-growing B2B SaaS company modernizing driver recruitment, background checks, and compliance management. We combine powerful technology with deep expertise to provide seamless solutions for clients across industries. Our culture is built on teammateship, grit, and innovation.
Schedule
- Full-time, remote (must reside in CT, MA, PA, NC, SC, GA, FL, or TX)
- Pay: $18.25/hr
- Hours: Mon–Thurs, 8 AM–8 PM EST; Fri, 8 AM–6 PM EST
- Evening availability required at least two nights per week
What You’ll Do
- Handle inbound/outbound calls, emails, and chats with professionalism
- Troubleshoot SaaS platform issues and guide customers through solutions
- Support clients with DOT and FCRA compliance, employment verification, and document processing
- Escalate complex cases and collaborate with compliance, sales, and IT teams
- Maintain detailed, accurate records of customer interactions
What You Need
- High school diploma or equivalent
- Strong communication skills, both written and verbal
- Prior SaaS customer support or chat support experience preferred
- Reliable high-speed internet and quiet, dedicated workspace
- Proficiency with Microsoft Office Suite; quick learner of CRM tools
- Ability to multitask, adapt to priorities, and maintain confidentiality
Benefits
- Medical, dental, and vision plan options (multiple tiers)
- 401(k) with employer match
- Generous PTO, sick, and personal time
- Professional growth and internal advancement opportunities
- Collaborative, remote-friendly culture with modern tools
Foley is growing fast with AI-powered technology and predictive analytics at the core of our future. Don’t miss your chance to join a supportive, innovative team making compliance smarter.
Bring your grit and customer service skills to Foley today.
Happy Hunting,
~Two Chicks…