Customer Support Agent, Part Time / Remote - Two Chicks With A Side Hustle

About the role

We’re looking for a detail-oriented and service driven Customer Support Agent to be one of the first additions to our Customer Experience team! The Customer Experience team will play an irreplaceable role in the success of our new business working on the front lines with our customers to spread our passion for a better at home dining experience. Your day to day responsibilities will consist of communicating with our customers on multiple platforms including email, chat & phone.

We are a proactive customer facing business looking to build a best-in-class team whose passion to serve our customer is a top priority.

Deliver exceptional service to customers over the phone, by email, and live chat
Become an expert in our internal management system in order to efficiently respond to requests and maintain strong customer relationships
Use our communication software to interact with your teammates, management, and other departments
Document all inquiries within Zendesk to produce clean data
Manage time effectively; meet personal and department goals
Customer Support Agent role details

Salary: $20/hour
This position is remote for candidates in either NY, NJ, or FL
The experience you have

Extremely organized with strong attention to detail
Able to think outside the box and solve problems creatively
Eager to learn new technology and proficient in navigating multiple tabs and windows
Energized and motivated by a fast-growing business that is constantly evolving
Strong written and verbal skills
Empathetic with an ability to adapt your communication style to your audience
You’re prepared to work full-time hours on a rotating schedule (including night, weekends and holidays)
You have appropriate remote work set-up – such as quiet space, and stable internet connection
Passionate about our mission of changing the way people eat

APPLY HERE