Pairin

We’re looking for an energetic and enthusiastic Customer Success Specialist to join our team.

PAIRIN’s mission is to make everyone’s journey relevant and equitable by unifying workforce and education. PAIRIN’s My Journey platform connects students and clients to services, career guidance, skills development, and training through easy-to-implement personalized workflows. By disrupting government and education through technology designed for and around the user, PAIRIN’s science-based technology and personalized approach to client service ensures not only the success of our clients’ programs, but also the success of people in their communities who benefit most from skills-based development and career services.

This individual will work closely with our VP of Customer Success and Customer Success Consultants to support our clients. You will work in a team environment, collaborating with sales, marketing, product, and engineering to delight clients.

Why work for us?

Recognized as a growing company:

About You

You have a passion for helping people connect to the best education and job opportunities for their future. You are service-oriented, energetic, resilient, patient, persistent, adaptable, detail-oriented, self-motivated, entrepreneurial, tech savvy, a continuous learner, and an exceptional communicator. You enjoy helping, supporting, and teaching others. You actively seek out and learn from developmental feedback.

Required skills:

Extra credit for:

About the job

Our client base is growing rapidly, and we must continue to provide a high level of customer support as we scale. You will become a key member of our Customer Success team, directly assisting and training customers, developing product expertise, and backing up other teammates as needed.

You will help customers effectively use My Journey products, while looking for opportunities for expansion, customer adoption, and growth of the PAIRIN platform. As someone inclined to build relationships, you will have the ability to anticipate, identify, and meet our customers’ needs.

This role will include:

Base Salary Range: $40K $65K

Plus, generous stock options and an annual performance-based bonus.

APPLY HERE