Help dealerships succeed by becoming their go-to website performance partner.
About DealerOn
DealerOn is an online marketing company providing website and agency services to automotive dealerships across North and South America. Recognized on the Inc. 5000 list six years in a row, we’ve grown to serve over 30 manufacturer relationships and more than 5,000 dealer partners. Our cutting-edge products streamline the car-buying process and deliver experiences both shoppers and dealers love.
Schedule
- Full-time, remote (U.S. only; must reside in eligible states)
- Flexibility to work various shifts, including evenings and weekends
What You’ll Do
- Manage customer accounts across multiple OEMs
- Provide monthly product review reporting and website optimization recommendations
- Troubleshoot and complete website edits while meeting response and resolution standards
- Review customer digital performance in detail to identify improvements
- Translate KPIs into actionable strategies for cross-functional teams
- Anticipate customer needs and align solutions to business goals
- Prioritize, triage, and resolve escalated customer issues
- Assist with OEM project requests and knowledge base documentation
What You Need
- Bachelor’s degree or equivalent experience
- Google Analytics Certification
- 2+ years in account management or dealership experience
- Strong skills in MS Office Suite and Salesforce Service Cloud
- Ability to manage multiple accounts and meet shifting priorities
- Skilled at de-escalating customer concerns and providing resolutions
- Dependable, proactive, and able to work independently or with cross-functional teams
Preferred
- Experience boosting customer satisfaction, loyalty, and retention
- Automotive industry background (2+ years)
- Familiarity with SEO, SEM, JIRA, and CRM tools
Benefits
- Salary range: $45,200–$64,700 annually (based on experience, location, and qualifications)
- Medical, dental, and vision insurance
- 401(k) with company match
- Flexible PTO and sick leave
- 6 weeks paid parental leave
- 8 paid national holidays
- Company-paid basic life insurance
- Optional supplemental life, disability, FSA, and pet insurance
Join a team where your expertise drives customer retention and long-term success.
Happy Hunting,
~Two Chicks…