If you thrive in fast-paced call environments and enjoy helping members navigate healthcare benefits, here’s a chance to put your experience to work — from home. This role fits someone who’s confident on the phones, detail-oriented, and motivated to support better healthcare experiences.
About HealthAxis
HealthAxis delivers technology and outsourced services that simplify and modernize healthcare administration. Their mission centers on improving payer and member experiences through innovation, service, and transparency. The culture is people-first, collaborative, and focused on meaningful impact across the healthcare ecosystem.
Schedule
• Full-time remote
• Shifts between 8AM–10PM ET, Monday–Friday
• Weekend availability may be required
• Requires at least 2 years of call-center experience
What You’ll Do
• Handle inbound calls from members and providers about claims, benefits, and coverage
• Resolve inquiries accurately and document details in internal systems
• Redirect calls when needed and maintain professionalism across all communication
• Support special projects and continuous learning initiatives
What You Need
• High school diploma or GED
• Minimum 2 years call-center experience (required)
• Healthcare or insurance experience preferred
• Strong written/verbal communication + active listening skills
• Ability to work independently and meet quality metrics
Benefits
• Remote work environment
• Mission-driven workplace focused on growth and people-first values
• Team-oriented culture with ongoing training and development
Healthcare call roles with stable hours and remote flexibility go quickly — especially for candidates who know their way around benefits and claims. If you’ve got call-center chops and want to support members in moments that matter, this one deserves a look.
Happy Hunting,
~Two Chicks…