Join a full-time remote role supporting customers across the country while working from the comfort of your home in North Carolina. If you’re organized, communicative, and customer-focused, this position offers steady hours and a clear path for growth.
About Alorica
Alorica provides customer experience solutions for major global brands, combining advanced technology with a strong remote workforce. With teams in 18 countries and a culture built on development and promotion, the company offers real opportunities to grow your career. Through its nonprofit MLBA, Alorica also invests in community support and employee well-being.
Schedule
Full-time remote position
Pay: $15 per hour
North Carolina residents only
Requires a private home workspace and wired internet (minimum 10 Mbps down / 3 Mbps up)
What You’ll Do
Assist customers with product or service-related issues
Document call information for auditing and reporting
Maintain and update customer records
Upsell eligible customers on upgraded or additional services
What You Need
High school diploma or GED
Customer service experience preferred
Strong computer navigation abilities
Comfort using Microsoft Office
Excellent communication and listening skills
Professional, patient, and customer-oriented
Benefits
Health, dental, and vision coverage
Daily or weekly pay options
401(k) retirement plan
Leadership development programs
Paid training and tuition reimbursement
Employee discounts (groceries, travel, phone plans, wellness, pet supplies)
Employee assistance program
Additional voluntary benefits
A reliable remote role with opportunities to build experience and move forward — all from right here in North Carolina.
Happy Hunting,
~Two Chicks…