Bring your customer service skills to a high-volume call center and help empower people to live healthier lives. American Specialty Health is hiring seasonal Customer Service Representatives to support members nationwide with fitness program inquiries.
About American Specialty Health
American Specialty Health (ASH) is a national leader in specialty healthcare programs, supporting millions of members through innovative fitness and wellness offerings. Headquartered in Carmel, Indiana, ASH is dedicated to helping individuals live healthier, longer lives by partnering with health plans, employers, and fitness providers.
Schedule
- Seasonal, full-time remote position
- Starting pay: $15/hour, with opportunity to increase to $16/hour within first year (plus merit)
- Bonus opportunities available at 90 days, 6 months, 12 months, and 24 months based on performance
What You’ll Do
- Answer inbound calls from members, fitness clubs, and health plans in a courteous and professional manner
- Provide information on ASH Fitness programs and services
- Research and resolve member issues using established policies and procedures
- Document all calls accurately and forward unique issues for additional follow-up
- Handle inquiries related to co-pays, payments, and membership details
- Collaborate with internal teams to support member needs and ensure timely follow-up
What You Need
- High School diploma or GED required
- Minimum 1 year of customer service experience
- Basic proficiency with Microsoft Office (Word, Excel, Outlook)
- Strong listening and communication skills
- Ability to multi-task, prioritize, and stay accurate in a fast-paced environment
Preferred
- Inbound call center experience
- Healthcare industry experience
Benefits (for full-time regular employees)
- Starting pay at $15/hour with potential increase to $16/hour within first year
- Bonus opportunities tied to performance milestones
- Remote training and company-provided technology
- Comprehensive equal opportunity and inclusive work environment
Applications are open now—seasonal opportunities fill quickly, so apply early.
Support healthier lifestyles and be part of a team that makes a difference every call.
Happy Hunting,
~Two Chicks…