Customer Service Representative

Employer: LKQ Corporation

Essential Job Duties:

• Handle phone calls and emails from customers
• Call center functions to provide quality customer service
• Ensure the company establishes and maintains constant communication with customers
• Understanding of eBay and eCommerce sites
• Knowledgeable on all aspects of product inventory, data entry, invoicing, cancellations, credits, and customer service inquiries
• Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services
• Generate sales from online leads
• Assumes other duties as assigned

Requirements

EDUCATION AND/OR EXPERIENCE:

1+ years of office/call center or similar experience preferred

KNOWLEDGE/SKILLS/ABILITIES:

Must have good written and verbal communication skills along and the ability to work well with others. Must have good customer relations skills.

MACHINES, EQUIPMENT, AND SOFTWARE:

Computer, multi-user telephone system, Microsoft Office software. A Laptop will be provided. You much have a reliable home internet connection.

Benefits:

• Health/Dental/Vision Insurance
• Paid Time Off
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts

APPLY HERE