What to Expect
Essential Functions
Answer incoming calls
Assist with and verify patient registration
Connect patients with doctors
Set appointments
Help manage billing
Troubleshoot basic technical issues
Maintain documentation
Who Best Fits This Role
You’ll do great in this role if you have a passion for customer care, a positive attitude, and excellent communication skills. A medical background is a definite plus. It’s also essential to have:
Strong attention to detail
The ability to maintain a focused, professional environment
Empathy, patience, and integrity
Self-sufficiency and strong organization skills
Strong multitasking skills, including the ability to utilize a variety of resources and computer applications simultaneously
The ability to maintain confidentiality and secure sensitive information
Your Home Office Environment
Because NexRep Marketplace contractors perform services remotely and independently, you’ll need a quiet, dedicated, paperless and cell phone free workspace, along with:
Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
A PC with Windows 10 or 11 (Macs and Chromebooks are not supported at this time)
At least 8GB of RAM
An Intel Core or Intel Pentium 4 Processor
Up-to-date antivirus software
Dual monitors, each capable of displaying at least 1024 x 768 pixels
A USB noise-cancelling headset
Where NexRep Contracts
NexRep contracts with people in 33 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, IL, MA, MD, ME, MO, NJ, NY, OR, RI, VT, WA, and WI. We do not currently contract with anyone outside of the US.
