Support Services Group
Why SSG?
- Work from home
- Paid training.
- Team-oriented work environment
- Growth opportunity
- Community Involvement – SSG loves to give back!
- Comprehensive benefits package available: including medical, dental and vision, paid time off and paid holidays!
About the Position
- Answer inbound client calls to assist and resolve any concerns, using high-performing customer service skills while meeting and maintaining expected KPI’s
- Conduct research to provide answers for customers to resolve their issues.
What You Bring to the Role
- An excellent communicator, verbally and written.
- Growth mindset and is excited to learn new things.
- Passionate about customer service.
- People-focused, and friendly.
- Computer skills, including typing at least 25 WPM.
- The ability to stay calm and efficient under pressure.
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