Two Chicks With A Side Hustle

Responsibilities

  • Handle inbound and/or outbound phone calls to/from patients, caregivers, and providers.
  • Provide appropriate customer service and an effortless experience to the caller.
  • Provide accurate information to the caller.
  • Process refills and schedule shipments for patients or providers
  • Resolve the callers’ needs.
  • Provide appropriate follow-up and next steps for caller.
  • Follow Cover My Meds policies and procedures.
  • Ability to work a flexible work schedule.
  • Skills Service Call Center Customer Service Healthcare Data Entry
  • Qualifications Years of experience: 2 years’ Experience level: Experienced

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