Join one of the fastest-growing fintech startups in the country and help millions of drivers simplify car ownership. At Jerry.ai, you’ll deliver expert support and real solutions to customers managing their car insurance—while growing your career in a company built on innovation and care.
About Jerry.ai
Jerry.ai is the first super app for car ownership—backed by AI and built to save time, money, and stress for over 5 million users. From insurance and refinancing to maintenance and safety, Jerry simplifies every aspect of owning a car through personalized, data-driven technology. Founded in 2017 and valued at over $1 billion, Jerry is redefining what it means to manage your vehicle with confidence.
Schedule
- Full-time, remote position
- Monday–Friday | 3:30 p.m.–12:00 a.m. EST
- Equipment provided
- Training and mentorship included
What You’ll Do
- Respond to inbound calls from existing customers and handle policy-related inquiries.
- Process service requests such as adding or removing vehicles or drivers, updating lienholder info, and sending policy documents.
- Provide clear, empathetic explanations about coverages and benefits.
- Retain customers by offering solutions and support for at-risk policyholders.
- Manage multiple systems and maintain detailed account documentation.
- Deliver exceptional service that reflects Jerry’s mission and brand.
What You Need
- 2+ years of call center or customer service experience (required)
- Strong multitasking and problem-solving skills
- Excellent communication and listening abilities
- Passion for helping people and building trust
- Ability to obtain a Property & Casualty (P&C) license within 60 days (Jerry pays for it!)
- Comfortable working independently in a remote environment
Benefits
- Pay: $19–$21/hour + equity opportunities
- Full medical, dental, and vision coverage
- 401(k) with company match
- Paid time off, parental leave, and wellness benefits
- Company-provided equipment and remote flexibility
- Access to 55+ insurance carrier partners and continuous career development
Work with passionate, curious teammates building the future of car ownership—and be part of a company that values your growth as much as its customers.
Drive your career forward with Jerry.ai.
Happy Hunting,
~Two Chicks…