If you know insurance service work and you’re the type who keeps the trains running (inboxes clean, renewals moving, clients calm), this is a strong, steady remote role. You’ll support Account Managers, handle policy service needs, and keep documentation tight so clients stay happy and compliant.
About Leavitt Group Central
Leavitt Group is one of the largest privately held insurance brokerages in the U.S., with hundreds of locations across many states. They blend local agency relationships with national stability, training, and career growth.
Schedule
• Full-time, remote
• Must be willing to work Central or Eastern time zone hours
• Monday–Friday, 8:00 AM – 5:00 PM
What You’ll Do
⦁ Monitor and process agency inbox emails and route renewal items to Account Managers
⦁ Respond to client requests for policy changes and service needs
⦁ Process or route COI requests
⦁ Support Account Managers during marketing and quoting
⦁ Assist clients with filing and updating insurance claims
⦁ Prepare renewal certificates and related documentation
⦁ Document all client interactions in the agency management system
⦁ Follow procedures for binders, cancellations, ID cards, and correspondence
⦁ Provide phone support and serve as backup on client calls when needed
⦁ Participate in team meetings, carrier webinars, and continuing education
⦁ Prioritize workflow, meet deadlines, and maintain carrier/client relationships
What You Need
⦁ High school diploma or GED
⦁ Active Property & Casualty Insurance License (required)
⦁ Insurance customer service experience (preferred)
⦁ Strong written and verbal communication skills
⦁ Detail-oriented, organized, dependable, and comfortable in a fast-paced remote environment
⦁ Proficiency with Microsoft Office (Outlook, Word, Excel, Teams, Zoom)
⦁ Ability to handle difficult customer interactions professionally
⦁ Working knowledge of insurance products, rating/underwriting basics, and interpreting insurance forms
⦁ Comfortable with basic calculations (percentages, commissions)
Benefits
⦁ $50,000–$55,000/year (DOE)
⦁ 401(k) with employer match
⦁ Medical, dental, vision, life insurance
⦁ HSA/FSA
⦁ PTO (vacation + sick)
⦁ Wellness program with HSA incentives
⦁ Recognition/rewards programs
⦁ Career advancement + professional development
Remote Setup Requirements
⦁ Ergonomic desk/chair; desk must fit 2 monitors + phone (equipment provided)
⦁ Quiet workspace (no background noise from kids/pets)
⦁ Wired high-speed internet (50 Mbps up/down or higher)
Backbone note: this one is only worth your time if you already have that active P&C license. If you do, the pay range and benefits are solid for a remote CSA role.
Happy Hunting,
~Two Chicks…