If you like teaching people, walking them through tech without making them feel dumb, and being the “calm voice” that turns confusion into confidence, this one fits. You’ll run live trainings for financial professionals and help them actually use the platform, not just buy it.
About FMG
FMG is an all-in-one digital marketing platform for financial advisors and insurance agents, helping them run websites, email, texting, social, blogs, events, and more from one place. They’re a larger remote-friendly company (450+ employees) with a strong benefits package and a culture built on collaboration, performance, and work-life balance.
Schedule
Remote, full-time (Implementation team, entry level)
Must have a private, distraction-free workspace
Internet requirement: 5 Mbps down / 3 Mbps up minimum
Must be available during assigned schedule and responsive to supervisor/team needs
What You’ll Do
• Lead 1:1 and small-group video trainings to set up and configure new customer tools
• Host periodic “checkups” to drive adoption and ongoing success
• Communicate with clients accurately and quickly throughout onboarding
• Set expectations clearly during the setup process and keep clients moving forward
• Use tools like Salesforce, FMG Suite (Advisor Admin), Google Suite, and Acuity Scheduling to manage onboarding progress
• Stay patient and steady when customers are frustrated or stuck
• Share feedback with leadership to improve onboarding workflows and the overall customer experience
What You Need
• Customer service or support experience (teaching or training experience is a plus)
• Strong organization and ability to juggle multiple customers/projects at once
• Clear, professional communication (written and verbal)
• Strong relationship-building skills and the ability to create trust quickly
• Strategic thinking: you can understand a client’s business needs and tailor the onboarding accordingly
• Preferred: HubSpot experience and comfort with video conferencing tools
Benefits
• Pay: $17.55/hour
• Paid holidays, including a full week Winter Holiday Shutdown
• PTO coverage for vacation, sick time, parental leave, bereavement
• Medical (with $0 copay telehealth), dental, vision
• HSA with employer contributions + FSA options
• Company-paid life insurance, AD&D, short/long-term disability, EAP
• 401(k) match with immediate full vesting
• On-demand pay
• Internet and gym reimbursement
• Work computer equipment provided
• Company events + FMG swag
Backbone moment: $17.55/hour is the number you have to be honest about. If you’re looking for a higher-paying remote role, this may be a “foot in the door” job, not the destination. The upside is you’d build legit experience in onboarding, training, SaaS tools, and client success, which can translate into higher-paying roles later.
If you want, I can also help you answer the two application questions:
- “What are you hoping to find in terms of company culture?”
- “What interests you most about this position?”
Give me 2–3 bullets about your background (customer-facing work, training/teaching moments, any CRM tools you’ve used), and I’ll write answers that sound like you and hit what FMG is screening for.
Happy Hunting,
~Two Chicks…