- Work closely with customer success, sales, and product teams to understand customer needs and align cross-sell and upsell campaign execution and support.
- Collaborate on customer communication and engagement plans with CX partners to ensure a consistent and seamless customer experience.
- Monitor and measure the effectiveness of cross-selling and upselling campaigns using relevant metrics.
- Provide regular reports on campaign performance and recommendations for optimization.
- Nurture strong customer relationships through personalized communication and value-driven interactions.
- Implement strategies to enhance customer loyalty and satisfaction.
What you bring:
- 5+ years of experience in marketing, customer marketing or related roles.
- Proven track record of developing and executing successful cross-sell and upsell campaigns.
- Strong analytical skills with the ability to interpret customer data and insights.
- Excellent written and verbal communication skills, with a customer-centric approach to messaging.
Apple AirPods Pro 2 Wireless Earbuds, Bluetooth Headphones, Active Noise Cancellation, Hearing Aid Feature, Transparency, Personalized Spatial Audio, High-Fidelity Sound, H2 Chip, USB-C Charging
$189.99 (as of October 12, 2024 14:46 GMT -05:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)