Employer: Pacific Life

Job Description:

Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Communications Specialist to join our Customer Experience Office (CXO) in Newport Beach, CA. This role can be on-site or 100% remote with an ability to travel to the Home Office a few times throughout the year as required.

As a Communications Specialist, you’ll play a key role in Pacific Life’s growth and long-term success by supporting the Program Manager of Operations and Communications to drive change and establish exceptional Customer Experience practices and solutions at the enterprise-level.  You will fill a new role that sits on a team of 45 people in the Corporate division. Your colleagues will include fellow Customer Experience, Voice of the Customer, and Salesforce professionals. Our CXO is reimagining the end-to-end customer experience and believes this is an essential effort to create long-term value and establish the organization as a leading life insurance and annuity carrier. To continue delivering on this mission, the Communications Specialist will be part of a Program Office to support the CXO teams and the delivery of an integrated customer experience strategy across the enterprise, divisions, and lines of business. 

How you will make an impact:

The experience you will bring:

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Your Benefits Start Day 1  

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional or social wellbeing, we’ve got you covered.

APPLY HERE