Cox Enterprises
Job Description:
The ideal candidate will be located in the Eastern Time Zone.
As a Transaction Manager, you will:
- Provide top-tier account management support for a wide audience of car sellers and car buyers
- Onboard sellers & buyers
- Manage listings – ensuring listings meet the company’s stringent safety criteria
- Collaborate with team members to drive customer success in closing deals
- Advise accordingly on purchase options from cash to partner-financing
- Act as a liaison for active deals ensuring all aspects work in favor for both seller & buyers
- Shifts range between 6a-6p PST and includes a Saturday or Sunday (greatest need right now is 9:30a-6p PST)
Required Qualifications:
- High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field
- Strong computer proficiency required with Mac O/S
- Requires strong knowledge of G Suite, calendar, sheets, docs, drive, meets.
Preferred Qualifications:
- Bilingual in Spanish
- 1-2 years of Operational Support experience – ideally in a tech driven environment
- CRM experience
- Strong familiarity with car brands / models a plus
- Great multi-tasker with strong follow through
You have the following qualities:
- People pleaser. You love to please your customers and go the extra mile to make them happy.
- Analytical. You are comfortable around numbers and money. You may even have accounting or bookkeeping experience.
- Comfortable around cars and technology.
- Strong phone presence. Comfortable playing the role of guidance counselor during a big purchase.
- High emotional intelligence. You can read someone’s signals, and know when to talk and when to listen.
- Thrive in dynamic working environments. Change is your middle name and you can easily adapt to it.
About Us:
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells or simply uses cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
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