Customer Care Representative

Employer: Angi

Remote

• Angi® is the home for everything home. From repairs and renovations to products and financing, Angi is transforming every touch point in home services.
• With over 25 years of experience and a network of nearly 250,000 pros, we have helped more than 150 million people with their home needs.
• Our products and technology help our customers love where they live while helping small businesses grow and thrive.
• We believe the home is the most important place on earth and we are at the beginning of our ambitious journey to redefine how people care for their homes – join us!

About us:

• It’s simple—we are committed to helping Service Professionals grow their business.
• 30 million Homeowners utilize our free service.
• Over 250k rated and approved Service Professionals are within our network.
• Every 5 seconds, another homeowner reaches out to Angi to find a home service professional for their home maintenance, repair, or improvement project.
• Our team is looking for customer service focused, and sales driven individuals who want to be part of a fast paced, and fast-growing company.

The Job:

This position is a great combination of customer service and sales, that provides the opportunity to earn commissions on top of a base pay.

• Making inbound or outbound calls to our customers
• Giving excellent service and going the extra mile to engage each customer
• Cross and up-sell other services through quality conversations with customers
• Participate in meetings and ongoing training sessions

What we offer:

• $14.77 per hour + commission
• Medical, dental & vision coverage (including options 100% subsidized by Angi!)
• Retirement plan with company match (401K)through Charles Schwab
• Company Equity Program
• Company match of personal charitable contributions up to $15,000 per year
• Generous PTO including sick, personal, vacation, volunteer timeand 9 paid holidays
• Equipment provided!

What we look for in a Customer Care Representative:

• Outgoing, with strong interpersonal skills
• Dynamic, driven, and competitive—Angi is the best, and we want you to be too
• Ability to multi-task and adapt to change
• Experience in a customer service or call center setting and upselling preferred
• Excellent communication skills and a commitment to world class customer service
• Familiarity with home improvement projects or contractors helpful, but not required
• Strong working knowledge of personal computers (use of Microsoft Word and Outlook)
• Strong phone, typing or data entry skills required
• High School Diploma or GED required
• Access to high-speed, hardline internet connection

APPLY HERE