About Us:

AdNet/AccountNet, Inc. is an 8(a), WOSB, LGBTE and WBE owned management consulting firm founded in 1990. We blend the best in people with the ongoing demands of the workplace by providing high quality staffing and executive search services.

About the Position:

In light of the destruction following Hurricane Helene, affected businesses are seeking to understand how they can rebuild and continue conducting business. But understanding and navigating the multiple funding sources and eligibility requirements can be overwhelming and leave business owners to feel more lost. OCR has identified an increase of calls about disaster relief funding and requires assistance diverting and handling the influx of volume.

We are currently seeking 11-12 FTE Call Specialists. Specialists will take inbound calls from small businesses in North Carolina regarding programs and services available to assist with relief and recovery from storm-related impact to the state. The hours of operation are 8 AM to 5 PM, EST. Candidates with disaster recovery/relief contact center experience are a plus. The pay for this position is $17/hourly. At this time, we anticipate this to be a temporary assignment of around 6 months, but this has a possibility of extension based on the continued addition of services and demand.

Position Duties and Responsibilities:

Required Skills and Qualifications:

Educational Requirements:

We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Creating a culture of Equality isn’t just the right thing to do, it’s also the smart thing.