- Responsible for handling inbound calls, with ability to determine needs and provide one call resolution.
- Manage workload of inbound faxes (if applicable)
- Investigate and resolve patient/physician inquiries and concerns in a timely manner
- Enter detailed information into company proprietary software while conversing via telephone
- Place outbound phone calls for patient follow ups, confirmations or to obtain missing information
- Interact with the patient referral sources to process new applicants
- Follow up with other internal team members regarding next steps
- Communicate with external constituents including physician offices and pharmacies
- Ability to identify, document and submit Adverse Events during customer contact or via received documentation
Qualifications
- Minimum high school diploma or GED, preferred
- Certified Pharmacy Technician, preferred
- 1+ years’ experience in fast paced call center environment preferred
- Basic computer knowledge, Microsoft systems, telephony
- Strong communication/customer service skills
HERSHEY'S KISSES Milk Chocolate, Christmas Candy Bulk Bag, 39.52 oz
$18.99 ($0.48 / Ounce) (as of December 30, 2024 08:35 GMT -06:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)Contains one (1) 39.52-ounce bulk bag of HERSHEY'S KISSES Milk Chocolate Candy Fill candy dishes, sn... read more
The Night Before Christmas Hardcover: The Classic Edition (Celebrate The Holiday Season with Santa Claus)
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Sattiyrch Christmas Tree Storage Bag - Fits Up to 7.5 ft Holiday Xmas Disassembled Trees with Durable Reinforced Handles & Dual Zipper - Waterproof Material Protects from Dust,Moisture(Red)
$10.99 (as of December 30, 2024 08:04 GMT -06:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)PROTECT AND SECURE - Xmas tree bags protects Christmas trees from damages, dust, moisture, and pests... read more