If you’re the type who can stay calm on the phone, chase down answers, and keep documents clean and organized, this role is built for you. You’ll work insurance appeal follow-ups, build appeal bundles, and keep payer timelines and outcomes documented accurately in CorroHealth’s system.
About CorroHealth
CorroHealth supports healthcare organizations across the revenue cycle with scalable solutions and clinical expertise, using technology and analytics to improve outcomes. They emphasize long-term career growth by investing in team members’ development.
Schedule
- Full-time, remote (U.S. only)
- Monday–Friday
- 7:00am–4:00pm ET or 8:00am–5:00pm ET
What You’ll Do
- Call insurance companies to research denials and follow up on submitted appeals that still don’t have a decision
- Compile, organize, and submit appeal bundles to payers on time
- Track and document appeal timeframes and payer-specific processes in CorroHealth’s system
- Pull details from client EMRs and payer portals and transcribe them into the required electronic format
- Review your work for accuracy before submitting
- Manage tasks in shared inboxes and internal request dashboards
- Log and respond to incoming emails, calls, tickets, and voicemails
- Follow up with clients or internal teams to get missing info
- Export and upload documents into the CorroHealth system
- Support other teams when cross-trained, plus other tasks as assigned
What You Need
- High school diploma or equivalent (Bachelor’s preferred)
- Comfort communicating by phone (this is a must)
- Intermediate Excel and Outlook skills
- Excel: create a workbook, copy/paste, basic formulas (add/subtract)
- Outlook: send/respond to email, organize folders, create/accept meeting invites
- Able to log into Teams meetings
- Typing: at least 25 WPM, 90% accuracy
- Detail-oriented and accurate with documentation
- Self-starter who takes initiative to resolve issues
- Able to work fast, handle interruptions, and meet deadlines
- HIPAA/HITECH compliance and strong confidentiality habits
- Understanding of denials processes (Medicare, Medicaid, Commercial/Managed Care)
- Experience with hospital EMRs and payer portals is preferred
Benefits
Not listed in your pasted posting, so I’m not going to invent them. If you want, paste the benefits section and I’ll format it cleanly into the template.
Quick reality check (so you don’t waste time): this job is basically phone follow-up + paperwork accuracy in a healthcare revenue cycle environment. If you hate repetitive calls or get sloppy with details, it’ll eat you alive. If you’re organized, steady, and persistent, it’s a solid remote lane.
Happy Hunting,
~Two Chicks…