If you can stay calm on the phone, love chasing down answers, and you’re the type to build a clean “appeal packet” like it’s a case file, this role fits. You’ll research denials, follow up with payers, and push submitted appeals to a final determination while keeping documentation tight and HIPAA-clean.
About CorroHealth
CorroHealth supports revenue cycle operations with clinical expertise and technology to help clients exceed their financial health goals. Their work focuses on improving reimbursement outcomes through scalable processes, analytics, and automation across the reimbursement cycle.
Schedule
- Remote (US only)
- Full-time
- Required hours (choose one):
- Monday–Friday, 7:00 AM–4:00 PM ET, or
- Monday–Friday, 8:00 AM–5:00 PM ET
What You’ll Do
⦁ Research denials and follow up with insurance companies by phone to resolve appeals that are pending determination
⦁ Compile and submit appeal bundles to payers accurately and on time
⦁ Track and document payer appeal timeframes and processes in CorroHealth’s proprietary system
⦁ Transcribe details from client EMRs and payer portals into required electronic formats, checking work for accuracy
⦁ Monitor shared inboxes and internal dashboards to complete tasks and respond to requests
⦁ Receive and document incoming emails, calls, tickets, and voicemails
⦁ Follow up with clients or internal staff to request missing information
⦁ Export and upload documents within CorroHealth systems
⦁ Cross-train across functions to support other teams as needed
⦁ Handle other duties as assigned by leadership
What You Need
⦁ High school diploma or equivalent (Bachelor’s preferred)
⦁ Comfort communicating by phone and following up persistently but professionally
⦁ Intermediate computer skills with Outlook and Excel (create workbooks, copy/paste, basic formulas like add/subtract)
⦁ Ability to schedule and join Teams meetings
⦁ Typing speed: 25 WPM minimum (90% accuracy required)
⦁ Detail-oriented, organized, and able to work independently while staying team-focused
⦁ Ability to work fast and manage interruptions and multiple deadlines
⦁ Understanding of denials processes for Medicare, Medicaid, and Commercial/Managed Care plans
⦁ Experience navigating hospital EMRs and payer portals (preferred)
⦁ Strict confidentiality and adherence to HIPAA/HITECH compliance
Benefits
⦁ Not listed in the posting (benefits may be provided during the hiring/onboarding process)
If you’re ready to turn “pending” into “determined” and you don’t mind doing the follow-up work others avoid, apply now.
This role rewards consistency: clean documentation, steady calls, and getting appeals over the line.
Happy Hunting,
~Two Chicks…