Support hospitals behind the scenes by helping resolve denied claims and keep reimbursement on track. This fully remote appeals role is a great fit if you’re organized, patient on the phone, and comfortable working in multiple systems all day.
About CorroHealth
CorroHealth sits at the center of the revenue cycle, helping hospitals and health systems exceed their financial health goals. They combine expert teams, smart technology, and proven workflows to manage denials, appeals, coding, and clinical documentation across hundreds of facilities. As part of their Denial Management team, you’ll help turn stalled appeals into resolved accounts.
Schedule
- Location: Remote, within the United States
- Hours: Monday – Friday, 8:00 AM – 5:00 PM EST
- Employment Type: Full-time
- Environment: High-volume, outbound call center within a structured queue-based workflow
What You’ll Do
- Perform denial research and follow up with insurance companies via phone to move pending appeals toward a determination
- Compile and organize multiple documents into complete appeal bundles and submit them within payer timeframes
- Determine and document appeal time limits and payer-specific processes for each facility in CorroHealth’s proprietary system
- Transcribe information from client EMRs and payer portals into required electronic formats and double-check entries for accuracy
- Monitor and complete tasks from shared inboxes and internal dashboards, including emails, tickets, and voicemails
- Follow up with clients or internal teams by email or phone when additional information is needed
- Export, upload, and manage documents within CorroHealth’s systems
- Cross-train and support other denial management functions as needed to keep workflows moving
- Maintain confidentiality and follow HIPAA/HITECH and internal privacy and security policies
What You Need
- High school diploma or equivalent required; bachelor’s degree preferred
- Must be comfortable talking on the phone and handling frequent outbound calls
- At least basic understanding of denials processes for Medicare, Medicaid, and commercial/managed care plans (preferred)
- Prior experience accessing hospital EMRs and payer portals is a plus
- Proficient in MS Word and Excel
- Able to open a new workbook, use basic formulas (add, subtract), copy and paste, and navigate multiple sheets
- Basic Outlook skills, including creating and accepting meeting invitations, managing email, and setting up folders
- Ability to type at least 25 wpm with strong accuracy
- Detail oriented, organized, and comfortable working across multiple screens and systems
- Strong verbal and written communication skills
- Able to work independently while contributing to a team in a fast-paced environment
- Commitment to confidentiality and compliance with HIPAA/HITECH requirements
Benefits
- Hourly rate: $18.27 (firm)
- Medical, dental, and vision insurance
- Equipment provided for remote work
- 401(k) with up to 2% company match
- PTO: 80 hours accrued annually
- 9 paid holidays
- Tuition reimbursement
- Professional growth opportunities within a national revenue cycle organization
If you’re the type who likes solving problems, chasing down answers, and keeping complex details straight, this is a solid remote path into healthcare revenue cycle and denials.
Ready to get in the door and grow?
Happy Hunting,
~Two Chicks…