Primary areas of focus & responsibility for your role:
The purpose of this position is to design and develop digital reference solutions that support on-the-job learning and the need to look up information related to Jobvite Software. This includes designing, developing, and maintaining digital reference materials including online job aids, online help files, and (basic interactive PDFs), online job aids, and online help.
- Work with subject matter experts to understand and identify the target audience’s training needs and the most appropriate tone and style for the narrative.
- Understand the instructional end goals and create content narrative that matches them.
- Interpret creative direction and transform core content into copy/content that grows awareness, encourages engagement, educates, empowers, and drives action
- Write engaging eLearning content/copy (scripts and other narrative) for a variety of online products, including multi-lesson video-based courses, blogs, and other materials.
- Collaborate well with content development multidisciplinary team members to perform necessary writing and copyediting.
- Take multiple source content and transform into a logical, flowing course narrative.
What you bring to your role:
- Technical aptitude and eagerness to learn and troubleshoot new technologies.
- Ability to deliver accurate, well-written documentation within specified deadlines.
- Excellent presentation, writing, and communication skills.Â
- Flexible schedule and ability to work under strict deadlines.
- Independence and the ability to succeed in a virtual team environment.Â
- Customer-focused and quality driven.
- Industry recognized learning and development or training certification a big plus.
What you do as an employee:
- Model our Jobvite Values
- Engage in feedback conversation with your manager
- Achieve goals & metrics aligned to your team and company objectives
- Network within your space to help recruit talent to Jobvite
- Ensure a safe & secure work environment free from harassment, bullying etc.
- Communicate proactively and effectively with other departments
- Provide a great recruiting & onboarding experience to new team members
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