Support revenue recovery by managing outstanding accounts receivable, resolving billing issues, and ensuring timely payments from clients and patients.
About the Role
This position focuses on monitoring billed accounts, following up on overdue balances, and improving collection outcomes. Strong communication, patience, and attention to detail are key.
Schedule
- Full-time
- Remote
Responsibilities
- Review and track billed accounts daily
- Identify and pursue outstanding receivables
- Research historical account data and billing history
- Prompt clients to submit timely payments
- Resolve billing issues and document resolution steps
- Contact clients regarding overdue balances
- Present reports on collection efforts and progress
- Work and resolve at least 40 claims per workday
Requirements
- Minimum 1 year experience in medical billing
- Familiarity with medical billing codes and appeal workflows
- Knowledge of workers’ comp and commercial claim processes
- Excellent written and phone communication skills
- Strong organizational skills and detail-orientation
- Ability to remain compassionate and calm with clients
- Solid case management understanding
Tech Requirements
- 15 Mbps primary / 10 Mbps backup internet
- Computer: i5 / 8GB RAM minimum (i3 backup)
- Webcam + noise-canceling headset
- Phone + quiet home workspace
Benefits
- Fully remote role
- Supportive, growth-focused company culture
- Daily opportunities for professional development
- Work-life balance with flexible environment
Happy Hunting,
~Two Chicks…