Collections and Billing Specialist - Two Chicks With A Side Hustle

Employer: Planet Professional

Collections & Billing Specialist

Assist in the collection of assigned Account Receivables while maintaining good customer relationships.

Minimum of 30-40 customer contacts completed on a daily basis.
While performing the essential functions of this position, the individual is in contact with sales, corporate customers and the accounting and finance department. Some billing support required.

Essential Functions:

Ability to make phone calls regarding open invoices with our B2B customers. Must be customer service oriented and a team player. While performing the essential functions of this position, the employee is in contact with sales and corporate customers.
Works with sales team and operations team to correctly and effectively bill and process orders through to creating invoices and collections.
Maintains all records regarding advertising, acknowledgments, and rates, keeping sales staff advised of account status; compiles billing for each property, completes billing revisions and maintains billing records.

Monitoring the accuracy of orders submitted and assuring they are billed in accordance with contract terms.
Provides reports and information as requested by publishing team, sales team and A/R Manager.
Review, research, and reconcile customer accounts.

Skills Required:

Must be able to work in a dynamic, deadline-driven environment with little supervision.
This position requires an individual who is detail-oriented and conscientious.
Must be customer service oriented and a team player.

Education and/or Experience:

Applicants must have a strong working knowledge of computer skills and automated billing systems.
Experience with data entry and process-oriented function and proficient in Microsoft Word and Excel.