Help scale a fast-growing virtual behavioral health workforce by owning clinical onboarding end to end, keeping training sharp, inclusive, and consistent from preboarding through client-facing care.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral health treatment rooted in connection, expanding access to meaningful care for people with complex needs.
Schedule
- Remote
- Team members living within 45 minutes of a Charlie Health office are expected to follow a hybrid schedule
What You’ll Do
- Manage new hire onboarding from preboarding through launch into client-facing care
- Support clinical training by learning the roles and workflows of assigned onboarding cohorts
- Guide new hires through all required steps of clinical onboarding, providing direct training and support as needed
- Maintain regular communication with new hires via email, phone, and text
- Keep onboarding materials up to date, relevant, and impactful
- Partner with recruiting, onboarding, leadership, regulatory, and HR operations to share progress and performance updates
- Conduct periodic audits of employee file data for timeliness and completeness
- Maintain strict confidentiality with sensitive employee and contractor information
- Escalate issues quickly with diplomacy and discretion
- Build strong working relationships with clinical and administrative leadership and external partners
- Complete other duties as assigned
What You Need
- Bachelor’s degree required
- 2 years of HR onboarding administration or training experience required
- HR experience in a clinical setting strongly preferred
- Excellent written and verbal communication skills
- Strong confidentiality and discretion
- Detail-oriented and highly organized
- Strong problem-solving and outside-the-box thinking
- Comfortable with Google Suite, Slack, Zoom, and Dropbox
- Consultative, relationship-driven communication style with strong listening skills
- Ability to energize and build rapport at all levels
- Work authorized in the United States with native or bilingual English proficiency
Benefits
- Comprehensive benefits for full-time, exempt employees
- Target base compensation: $44,000–$58,000 per year (varies by location and experience; total compensation may include additional benefits)
If you love building smooth systems, training people well, and keeping quality high while moving fast, this role is a strong fit.
Step into the role that helps clinicians feel ready, supported, and confident from day one.
Happy Hunting,
~Two Chicks…