The impact you will make:
The Clinical Educator (CNE) is responsible for establishing strong working relationships with patients and healthcare professionals. The CNE will utilize their professional skills and clinical experience to engage with health care providers to deliver disease state education, genetic testing information, and approved product messaging. The CNE will also gain insights from clinical teams and office staff supporting patients with chronic hemolytic anemias to further their understanding of the disease burden associated with hereditary anemias, related diagnostic challenges, and the types of support they need for their patients. The CNE also supports the patient centric business model by providing disease and product education to patients and families affected by genetic disease for which Agios provides a treatment option.
Territory to include this major market: Texas and Louisiana (some very light travel to other Central US states)
What you will do:
- The CNE will work closely with patients, families and care teams to provide in-depth education and resources to support and empower patients/caregivers living with PK deficiency and Thalassemia.
- Provide opportunities to make connections with other patients and caregivers affected by Thalassemia and PK deficiency.
- Deliver educational programs (in person or virtually) with patients, families and caregivers affected by PK deficiency and Thalassemia.
- Utilize approved messaging during engagements with healthcare professionals to provide disease state education and raise awareness of Thalassemia and PK Deficiency and the role of the Clinical Nurse Educator.
- Effectively collaborate with cross functional partners (Hemolytic Anemia Specialists (and Patient Support Managers) on complex patient and customer issues.
- Pro-actively identify regional diseases state education initiatives
- Collaborate effectively with team members to address needs and enhance process improvement opportunities.
- Timely follow up on committed appointments internally / externally
- Delivers activity updates to regional colleagues, ensuring effective cross-functional collaboration within the regional team to support initiatives.
- Document all activities in appropriate CRM tools to facilitate the tracking of key metrics.
- Ensure all activities are conducted in a manner that is compliant with industry rules, regulations and Agios policies.
What you bring:
- Bachelor’s degree, clinical background in nursing or as an advance practice provider
- 5+ years of related experience, including supporting patients. Hematology or rare disease background preferred.
- Exceptional communications skills (written, verbal and presentation)
- Ability to think strategically, work independently and collaborate across a diverse cross functional team, exhibiting a result driven mindset.
- Ability to travel in the US (up to 50% travel)
- Proficiency in additional languages preferred (Mandarin, Cantonese, Hindi, Arabic, Vietnamese).
Work Location:
Location Specific – Field/Remote: This is a remote based field position. Employees in field roles must reside within their designated territory. Regular conversations with manager are encouraged to ensure alignment on in-person presence/expectations. Travel may be required commensurate to the above job description and/or to attend team meetings and other company events.
We are currently seeking Clinical Nurse Educators in multiple territories across the United States. All applicants are encouraged to apply.
What we will give you:
- Deliberate Development. Your professional growth as one of our top priorities.
- Flexibility. We’re all about individual needs. We embrace different perspectives, work styles, health and wellness approaches, care of families and productivity. When you’re at your best, we’re at our best.
- Premium benefits package. We invest in the health, wellbeing and security of our people with a premium benefits package that is well-rounded and flexible to help meet the varied personal and professional needs of every member of our team.
- Competitive performance-based compensation. This includes both short- and long-term incentives that are connected to our business strategy.
- Psychological safety. We support an environment of fearlessness. We want you to share your ideas, speak candidly and take data-informed risks to help push the boundaries.
- Commitment to diversity. We strive to foster a welcoming workplace where everyone can thrive. We’re continuously looking to improve the inclusivity of our workforce.
- Commitment to community. We’re an active participant in the communities that surround us – the communities where we live, and the community of people and their loved ones in need of better treatment options for conditions that are often overlooked.